Tag: Customer Experience

29
January 2019

3 Ways Artificial Intelligence Affects Your Life (That You May Not Be Aware Of)

What is “artificial intelligence”? Since the very beginnings of computerization, the concept of artificial intelligence has captured the imaginations of science fiction writers and movie makers. Today, fantasy is already reality, and artificial intelligence, or AI, is implemented in a wide range of everyday applications and devices. As the technology becomes more sophisticated, and as […]

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05
December 2018

New Diamond Experiences: Diamond Beauty Mark™ and Halo Clarity Grading

Shopping for a diamond is not what it used to be. As technology impacts the consumer world, diamond buyers are looking for more: more information, more accuracy, more transparency, and more engagement. The Sarine Profile™ digital diamond report is designed to create just such an experience. It goes beyond the standard, decades-old lab report, mostly […]

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20
September 2018

Why (and How) to Use #Hashtags for Your Jewelry Business

By now, you’ve seen thousands of  #hashtags hanging around on social media. They have certainly changed their meaning from the sign we are used to seeing at the beginning of a telephone number. When used correctly, jewelry hashtags can really make a difference to the social media marketing for your diamonds and jewelry business. But […]

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18
April 2018

Which Diamond? How the Diamond Buyer Decides

There are millions of polished diamonds in the world. Yet at the end of the day, each diamond buyer will eventually find the diamond that is just right for them. If you think about it for a moment, it’s almost like choosing a romantic partner. Given the sentimental association between love and diamonds, it’s a […]

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20
March 2018
artificial intelligence diamonds

How Artificial Intelligence Leads to Smarter Diamond Grading

Are you using artificial intelligence based technology? The chances are strong. According to one survey, 33% of consumers think they are using AI technology, but in fact 77% are. Whether you know it or not, artificial intelligence is the latest technological revolution sweeping through modern life. AI, or machine learning, is now being implemented in […]

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13
March 2018

What is the Diamond Journey? The 4 Stages from Rough to Polished

There’s a new trend in the diamond industry that you may have heard about. It’s called the ‘Diamond Journey’. It’s the story of the way a rough diamond is transformed to a polished diamond, which now waits patiently in the jewelry store display for its destined owner. Sounds romantic, right? And it is. Every natural […]

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